New Tipline Enhances Reporting on Suspected Misconduct
“See something? Say something!” began as a U.S. law enforcement campaign aimed at raising public awareness about the importance of reporting suspicious activity. It quickly became so successful that the slogan has been adopted by various agencies around the world, including by BC’s own TransLink.
At its heart, the campaign speaks to the importance of reporting suspicious behaviour to the correct authority. Here in BC, as real estate licensees you play a crucial role in ensuring that the public interest is protected in real estate transactions. Whenever you believe that consumers are at risk from another licensee’s actions, you have a duty to promptly report the conduct to your managing broker, who can bring it to the attention of the Real Estate Council.
We realize that in some cases individuals may have concerns about coming forward to report misconduct. As part of our ongoing commitment to protecting consumers, earlier this month we launched an anonymous tipline, making it easier for licensees and members of the public to anonymously report suspected wrongdoing.
Anonymous Tipline: The Nuts & Bolts
You can speak to a trained staff member at the Anonymous Tipline via telephone (1.833.420.2400) from Monday to Friday, 8 a.m. to 4 p.m., who will listen to your concerns and advise you about your reporting options.
You can also report suspected misconduct through our secure, anonymous online tip form.
Our trained staff will assess the tip to determine if an investigation may be required, and if there is sufficient evidence provided in the tip to proceed.
Remember, while you don’t need to leave your name, you do need to include enough information for the Council to take action – otherwise, we can’t begin an investigation.
The information you provide will help us determine whether we should undertake an audit, launch an investigation or take other compliance action. The more details you provide, the more you can help us evaluate your lead – and prevent misconduct from occurring.
By coming forward, you are contributing to a more professional real estate industry, and enhancing public trust in the profession.