Anonymous Tips - About the Anonymous Tipline

RECBC is committed to building a safer real estate marketplace— tell us when you are concerned about the conduct of a real estate professional.

Man wearing glasses talking on cellphone

To help real estate professionals and members of the public who may have concerns about coming forward to report suspicious activity, RECBC’s Anonymous Tipline allows you to protect your identity. But while you don’t need to leave your name, you do need to include enough information for RECBC to take action – otherwise, we can’t begin an investigation.

RECBC will take appropriate action on information that is provided in good faith and with serious reasons to believe that misconduct was, is being, or will be committed.

How to Submit a Tip

Before submitting a tip to RECBC, please read the information in the How to Make an Anonymous Tip tab on this page.

By Phone at 1.833.404.0647

If you think that you may have witnessed contraventions of the Real Estate Services Act or Real Estate Rules, you can use RECBC’s dedicated toll-free phone line for anonymous tips. We’re here to help.

Online

Use the secure, anonymous online tip form on our website. Our trained staff will assess the tips we receive to determine if an investigation may be required, and if there is sufficient evidence provided in the tip to proceed.

How We Can Help

Here you will find information on RECBC’s administrative, regulatory and disciplinary procedures to assist complainants and real estate professionals who are responding to complaints.

Complaint & Discipline Procedures

RECBC takes steps to ensure that anonymous tips are received and processed in a secure manner. We will not acknowledge in writing receipt of any information provided through the Anonymous Tipline.

*Please note that we cannot guarantee that another organization will be able to assist in every case.

If you suspect something is wrong but are not sure, you can contact our Professional Standards Advisors who can provide information and answer questions about the standards of conduct required of real estate professionals by the Real Estate Services Act, Regulation, and Rules. They offer confidential email or telephone service for BC real estate professionals, and they respond to questions from members of the public.

Professional Standards Advisors

Who We Can Help

Members of the public and real estate professionals who wish to report concerns about possible wrongdoing by other real estate professionals (real estate agents, strata property managers, and rental property managers).

Possible wrongdoing by real estate professionals that RECBC can investigate includes:

  • mishandling of deposits
  • concealing property defects
  • misrepresentation (making false statements)
  • unauthorized signing of documents
  • unwritten guarantees to resell a property used as an inducement to do business
  • secret commissions
  • professional misconduct including incompetence and conduct unbecoming of a real estate professional.

RECBC will not take action on information that is determined to be frivolous or vexatious.

The Professional Duty to Report Misconduct

Licensed real estate professionals play a critical role in ensuring that the public interest is protected at all times. Professionals who believe that a consumer is at risk from another professional’s actions have a duty to promptly report the conduct to their managing broker, who can bring it to RECBC’s attention.

Ignoring potential misconduct when you observe it puts the public and the reputation of the real estate profession at risk.

The information provided on this page is intended to provide a general summary of certain key features of RECBC’s Anonymous Tipline. It does not purport to be a complete or comprehensive discussion of all aspects of the Anonymous Tipline, is not legal or other professional advice, and should not be relied upon or regarded as a substitute for legal or other professional advice.