About the Anonymous Tipline
The Council is committed to building a safer real estate marketplace—that’s why we want you to tell us when you see suspicious activity or unethical conduct by real estate professionals.
There are two ways to submit a tip—choose the most convenient method listed under “How to Submit a Tip”.
Find out more info:
To help licensees and members of the public who may have concerns about coming forward to report suspicious activity, the Council’s Tipline allows tipsters to remain anonymous. But while tipsters don’t need to leave their names, they do need to include enough information for the Council to take action – otherwise, we can’t begin an investigation.
The information you provide will help us determine whether we should undertake an audit, launch an investigation or take other regulatory action. The more details you provide, the more you can help us evaluate your lead.
The Council will take appropriate action on information that is provided in good faith and with serious reasons to believe that misconduct was, is being, or will be committed.
How to Submit a Tip
- By Phone at 1.833.420.2400: Use the Council’s dedicated toll-free phone line for anonymous tips. Between 8 a.m. and 4 p.m., Monday to Friday, trained staff will respond to calls with information and advice.
If you think that you may have witnessed contraventions of the Real Estate Services Act or Rules, you can phone us to anonymously discuss the issue and the best way to deal with the situation. We’re here to help.
- Online: Use the secure, anonymous online tip form on our website. Our trained staff will assess the tips we receive to determine if an investigation may be required, and if there is sufficient evidence provided in the tip to proceed.
How We Can Help
The Council’s dedicated toll-free phone line for anonymous tips is open from Monday to Friday, 8 a.m. to 4 p.m. (excluding public holidays). Call 1.833.420.2400 to speak with trained staff who will listen to your concerns and advise you about your reporting options. Alternatively, use our secure online form to submit your tip.
We offer the following services:
- Information for people who wish to discuss concerns about possible wrongdoing by licensed real estate providers (real estate agents, strata property managers, and rental property managers).
- Referral to other resources (law enforcement, other regulatory agencies) where appropriate. *
- Guidance on resolving issues that may not require formal action by the Real Estate Council of BC.
- Guidance on providing an anonymous tip using our secure online form OR filing a complaint
The Council takes steps to ensure that whistleblower information forms are received and processed in a secure manner. We will not acknowledge in writing receipt of any information provided through the Anonymous Tipline.
*Please note that we cannot guarantee that another organization will be able to assist in every case.
Who We Can Help
The trained staff at the Anonymous Tipline can assist members of the public and real estate licensees who wish to report concerns about possible wrongdoing by other real estate licensees (real estate agents, strata property managers, and rental property managers).
Possible wrongdoing by real estate licensees that the Real Estate Council of BC can investigate includes:
- mishandling of deposits
- concealing property defects
- misrepresentation (making false statements)
- unauthorized signing of documents
- unwritten guarantees to resell a property used as an inducement to do business
- secret commissions
- professional misconduct including incompetence and conduct unbecoming of a licensee.
The Council will not take action on information that is determined to be frivolous or vexatious.
Licensees Have a Duty to Report Misconduct
Licensed real estate professionals play a critical role in ensuring that the public interest is protected at all times. Licensees who believe that a consumer is at risk from another licensee’s actions have a duty to promptly report the conduct to their managing broker, who can bring it to the attention of the Real Estate Council.
Ignoring potential misconduct when you observe it puts the public and the reputation of the real estate profession at risk.
For more information visit: www.recbc.ca/complaints/complaint.html.
The information provided on this page is intended to provide a general summary of certain key features of the Real Estate Council of BC’s Anonymous Tipline. It does not purport to be a complete or comprehensive discussion of all aspects of the Anonymous Tipline, is not legal or other professional advice, and should not be relied upon or regarded as a substitute for legal or other professional advice.