August 2014 Report from Council Newsletter

On July 22, 2014, Susan McGougan of Re/Max of Nanaimo was elected Chair of the Real Estate Council for 2014-15. Ms. McGougan, who succeeds Marshall Cowe of Royal Lepage West Real Estate Services, Coquitlam, as Chair, brings twenty-three years of real estate experience to the position.

Ms. McGougan has served on the Council since 2010, and is the past President of the Vancouver Island Real Estate Board and a past Director of the British Columbia Real Estate Association. In March 2014, Ms. McGougan was named the Vancouver Island Real Estate Board’s REALTOR^® of the Year.

Marylou Leslie of Macdonald Realty Ltd., Surrey, was elected Vice-Chair of the Council. Ms. Leslie, who has been licensed for twenty-five years, is a past Director of the Fraser Valley Real Estate Board and has been a Council member since 2011.

As there was only one individual nominated for the two Council positions open for election this year for Managing/Associate Broker Members in the County of Vancouver, the Council initiated a process of identifying and appointing a suitable candidate. As a result, we are pleased to welcome Ralph Archibald of Polygon Realty Ltd., Vancouver, to the Council. Mr. Archibald has been licensed for twenty-eight years.

There are sixteen members of the Real Estate Council, including three members appointed by the provincial government. Thirteen members are chosen through an election process open to all real estate licensees in the province. The elected members are comprised of nine brokers and three representatives from each of the various provincial counties. One individual is elected as the strata/rental property management member. Members serve for two-year terms.

Currently, the government appointed public members are Barbara Barry of West Vancouver and John Nagy of Delta. The Council is awaiting the announcement of a third government appointed member.

New Applied Practice Courses Will Help Put Learning Into Action

Education for new real estate licensees in BC is changing-for the better. The Council is pleased to announce that January 2015 will see the launch of a new Residential Trading Services Applied Practice Course, followed in April 2015 by the introduction of a new Commercial Trading Services Applied Practice Course. These two courses, developed and offered by the British Columbia Real Estate Association (BCREA), will bring an even higher standard of skills and knowledge to future new licensees in the province.

That high standard will be reached through changes to the course content and format, and also to the Council’s licensing requirements: beginning in January, learners must complete the first two course components before they can receive their licence. “This is an innovation that will have long-term benefits for real estate licensees, brokerages, and for real estate consumers in BC,” comments Council Chair Susan McGougan. “New licensees will be starting their careers much better equipped with knowledge and practical skills.”

Improved Course Design

Learners embarking on the new Residential Trading Services Applied Practice course in January will be able to take advantage of a number of improvements to the course design. The changes will provide learners with the practical handson experiences they need as licensees, in order to practice successfully. The new course will include self-paced online learning components and practical field assignments, along with interactive face-to-face sessions spent with instructors and other learners. In those sessions, learners will have new opportunities to learn and practice key skills they’ll need in their daily professional lives-such as agency disclosure, Contracts of Purchase and Sale, and listing agreements.

A New Focus and Diverse Learning Opportunities

Because licensees need to know how to find and use the professional information sources that will assist them throughout their careers, a key focus of the new Applied Practice Courses will be on learning from the regulatory resources available for licensees: the Real Estate Services Act and Regulation, Council Rules and Council Bylaws, Professional Standards Manual, and standard forms.

Learners in the new courses will benefit from a longer and more flexible timeframe for completing the course assignments. Learners will spend two weeks completing their online self-paced learning, followed by two days of in-class sessions before they apply for their licence. At that point they’ll be ready to join their brokerage. Over the next few months, learners will complete practical field assignments that ask them to reflect on their experiences as they complete various parts of the sales transaction. That will be followed by one final in-class day reviewing what they’ve learned and looking ahead at professional learning opportunities they may wish to take advantage of in the future.

The longer, more flexible timeframe of the new Applied Practice Courses gives learners multiple opportunities to seek guidance from their instructors and from their managing broker or experienced colleagues at their brokerage when they need clarification or support. They’ll also get feedback on their progression through the course, so they’re better aware of any areas in which they may need to strengthen their professional skills.

Feedback on the Residential Trading Services Applied Practice Course, from learners who have participated in early pilots and from managing brokers and other stakeholders, has been positive and encouraging. Both new courses are widely anticipated, and the Council is excited to introduce this new standard of skillbuilding and knowledge to enhance the professionalism, competency, and confidence of licensees in BC.

Check out the following resources:

• FAQ
• Course Overview

If you have questions about the new courses, please contact the BCREA at [email protected] or 604-683-7702.

I’m very honoured to have the opportunity to serve as the Chair of the Council for the 2014-2015 term. I look forward to working with Vice-Chair Marylou Leslie and the other members of the Council in the next year to continue to strengthen and enhance the professionalism of the real estate industry in British Columbia.

I’d like to extend my thanks to past Chair Marshall Cowe, for his leadership and for his many years of dedicated service as a Council member. Thanks also to the staff of the Council for their ongoing support in our efforts to protect the public interest by ensuring the competency of real estate licensees.

This is an exciting time to be part of the Council: as reported in this issue, the Council is introducing important changes to the licensing requirements for trading services licensees. Beginning in January 2015, a new and expanded Residential Trading Services Applied Practice Course will be launched, requiring licensees to complete two weeks of online learning and two days of in-class components prior to becoming licensed. A new Commercial Trading Services Applied Practice Course will be introduced in April 2015.

The Council and the British Columbia Real Estate Association, who will be delivering the courses, are confident that these changes will result in new trading services licensees beginning their careers with a higher standard of knowledge and practical skills. The changes will benefit the licensees, their brokerages, and the industry as a whole, and will contribute to an even greater level of public confidence in real estate professionals. I encourage all licensees to review the information about the new courses, available in this issue and online at www.recbc.ca.

Turning to disciplinary matters, readers will note published in this issue a number of discipline decisions relating to sales of manufactured homes. I strongly recommend that trading services licensees review the article on manufactured homes in this Report from Council, as well as the material on the subject in the Professional Standards Manual, in order to ensure that they are familiar with the legislated requirements regarding sales of manufactured homes.

On behalf of the Council members and staff, I wish you an enjoyable summer, and look forward to a busy and productive year.

Susan McGougan, Chair

The Council office will be closed on the following dates:

• Monday, September 1, 2014 for Labour Day
• Monday, October 13, 2014 for Thanksgiving

Acting for Sellers of Used Manufactured Homes

In order to list new or used manufactured homes for sale, licensees must:

• verify that an approval mark, affixed by either an accredited certification or inspection body as listed in the BC Safety Authority Information Bulletin (see reference link below), or BC Safety Authority, is displayed in the home (see section 21 of the Electrical Safety Regulation), and
• confirm that the home is registered with BC’s Manufactured Home Registry or that it has been de-registered under an existing exemption (see sections 4 and 5 of the Manufactured Home Regulation for details).

Used manufactured homes (whether deregistered or not) may only be offered for sale in BC provided they bear an approval mark such as a Canadian Standards Association (CSA) certification label (sticker).

If the home’s wiring has been altered, licensees should take steps to discover whether the alterations were done under permit. When alterations to the wiring have been done under permit, this does not invalidate the original CSA sticker. When wiring has been altered without a permit, before the manufactured home can legally be offered for sale, it must be inspected by a licensed electrical contractor under permit, or accredited inspection body acceptable to the appropriate provincial safety manager to certify electrical equipment for a specific installation. In the case of an accredited inspection body, a new approval sticker must be applied to the home.

The following scenarios illustrate some of the situations licensees should be aware of when listing manufactured homes for sale.

The Case of the Altered Wiring

Reiko is an experienced real estate licensee who has handled a number of sales of manufactured homes. She knows that without a valid CSA sticker or silver label, a used manufactured home cannot be offered for sale in BC. So when a recent client asked her to list his manufactured home, she made sure the CSA sticker was in place before listing the home.

However, when the new owners applied for a permit to make renovations to the home, they learned there had been previous alterations to the electrical wiring. Because the alterations had been done without a permit, the CSA sticker was now invalid. In order to offer the home for resale the owners would have to pay for an inspection, which could cost several thousand dollars. Upset, the new owners filed a complaint against Reiko.

What could Reiko have done differently?

When taking the listing, Reiko should have asked her clients whether there had been any alterations to the wiring, and if so, whether the work had been done with the appropriate permits. When she learned that the wiring had been altered without a permit, invalidating the CSA sticker, she should have recommended that her clients have the home’s electrical system inspected by a licensed electrical contractor under permit. If the clients were not willing to have the home inspected, Reiko would need to cease listing the property.

Certification or approval mark required for electrical equipment

21 (1) Subject to subsections (3) and (4), a person must not use electrical equipment in British Columbia, or offer for sale, sell, display or otherwise dispose of electrical equipment for use in British Columbia, unless the electrical equipment displays a label or mark as follows:

(d) in the case of used manufactured homes, used factory-built structures and used recreational vehicles, a label supplied by the appropriate provincial safety manager.

Source: Safety Standards Act, Electrical Safety Regulation

The Case of the Missing CSA Sticker

Ramon’s new clients want to sell their manufactured home. Ramon knows that he must note the CSA number, so he checks for a CSA sticker on the electrical panel, then on the exterior near the front door, and finally in the kitchen cupboards. He can’t find one.

Puzzled, he asks the clients to tell him more about the home, and learns that there has been a recent kitchen renovation. He concludes that the CSA sticker must have been removed along with the old cupboards.

What should Ramon do now?

When a licensee cannot find a CSA number or a silver label, they should discuss the requirements of section 21 of the Electrical Safety Regulation with their client, and suggest that the client hire a licensed electrical contractor under permit. In this case, an approval label would be required.

If the client is unwilling to have the property inspected and the licensee continues to be unable to locate a CSA sticker or silver label, the licensee should cease with the listing of the property.

The Non-Existent CSA Sticker

Roberta’s clients want to sell their older manufactured home. Roberta discovers that the home was built in 1963, before manufactured homes were required to conform to CSA certification standards. There is no CSA sticker in the home.

What should Roberta do?

Roberta must recommend to her clients that they have the home inspected by a licensed electrical contractor or an accredited inspection body acceptable to the appropriate provincial safety manager, to ensure that it meets current electrical safety standards. Once the appropriate label has been applied to the home, Roberta can list the property.

The Mysterious Manufactured Home

As Rasheed, a new licensee, pulls up into the driveway of his prospective clients’ property, he notes that it is a large two-storey home on an extensive, landscaped lot. When he talks with his clients about their intention to sell the home, Rasheed doesn’t ask whether it is a manufactured home- he assumes it isn’t one, because it doesn’t look like a “trailer.”

But is Rasheed right? Manufactured homes can take many forms: from the traditional single or double-wide located in a manufactured home community (previously known as a mobile home park), to two-storey homes on rural properties, urban lots, or suburban streets.

When manufactured homes are sold with land, and/or have been altered, it can be difficult to tell by simply looking at the home whether or not it is manufactured. To be certain, licensees can consult the BC Assessment Roll Report. If the home is manufactured, the legal description of the home in the Roll Report will include the home’s Manufactured Home Registration (MRH) number.

However, if the number in the Roll Report begins with an A, B or Z, this indicates it is a “dummy number” issued by BC Assessment. When property assessors observe a manufactured home on the land and cannot locate an MHR number for the home, these dummy numbers are issued. They are a good indication that the home was likely built prior to April 1, 1978, when the Manufactured Home Registry was established, and has remained on that property since that time. The dummy number should alert licensees that the home has likely never been registered with the Manufactured Home Registry and may not meet CSA standards.

For Further Information:

• Electrical Safety Regulation, section 21
• BC Safety Authority (BCSA)
• BCSA Directive: Manufactured Homes
• BCSA Information Bulletin
• Manufactured Home Regulation
• Professional Standards Manual
• Manufactured Home Registry

Sticker Confusion: CSA or MHR?

Rick, a new licensee, is preparing the listing information for a client’s manufactured home. The client isn’t sure what the home’s CSA number is, so Rick, who knows that CSA stickers are often found on a home’s electrical panel, asks to have a look at the panel. Sure enough, there is a sticker, and Rick immediately notes down the number.

But is Rick right?

Licensees must be careful not to confuse CSA stickers with Manufactured Home Registration (MHR) stickers. Both stickers can often be found on the electrical panel. However, the MHR number indicates that the home is registered with BC’s Manufactured Home Registry, a central register of ownership details that controls the movement of manufactured homes in BC. The MHR number is not an indication that the manufactured home is CSA approved.

Changes to the Limitation Act Reduce Time for Strata Corporations to Initiate Lawsuits

On June 1, 2013, a new Limitation Act SBC 2012 Ch. 13 (“LA”) came into effect in BC, introducing simplified and shortened time limits for filing civil lawsuits. Under the new LA, the limitation period to commence a lawsuit for claims arising after June 1, 2013 has been reduced to two years.

For strata corporations, the changes mean they will have to act more quickly to commence lawsuits once claims are discovered. Strata corporations have the power to sue in their own right pursuant to section 171 of the Strata Property Act (“SPA”) and may exercise that power in a number of circumstances, including lawsuits to collect outstanding debts, such as unpaid special levies, claims against service providers for breach of contract, and against developers for deficiencies.

Under the new LA, the limitation period generally commences from the date the claim is discovered by the person who is entitled to sue (the “principal”). Section 17(2) of LA now includes a provision that the limitation period may begin on the date the principal discovers the claim or on the date that a principal’s “agent” discovers the claim, if that agent has the duty to communicate to the principal that a loss has occurred. If a strata manager or someone in the brokerage office learns of circumstances of which a strata corporation client is unaware, which could lead to a claim by the corporation, that information must be communicated in writing to the strata council as soon as possible, since the limitation period will begin from the date the brokerage learned of the claim.

Any delay in taking action may result in the corporation being unable to sue a delinquent owner and collect a debt. Note that section 171(2) of SPA requires a ¾ vote at an annual general meeting or special meeting before a strata corporation can commence a lawsuit. This often creates more delay in the process. However, section 171(4) of SPA permits a corporation to pass a bylaw which dispenses with the need for such authorization in certain circumstances such as Small Claims Court actions. Orders for sale under section 117 of SPA also do not require a ¾ vote as that section is not governed by section 171 of SPA.

Extending the Limitation Period

While strata corporations may need to initiate litigation more frequently in order to preserve their rights under the new LA, there are ways of extending the limitation period. Section 24 of LA provides that an acknowledgement on the part of the debtor or a partial payment of a liquidated debt can extend the period to commence from the date of the acknowledgement. A signed written acknowledgement from the person liable for the debt, or that person’s agent, is required in order for the acknowledgment to be effective.

It is important to understand that taking steps to collect debts owing to the corporation will not necessarily extend the limitation period. For example, the registration of a lien against an owner’s title will likely not extend the limitation period, since section 27 of LA specifically prohibits the use of a “non-judicial remedy” after the limitation period has expired where no court proceeding was commenced. This means that in some cases a strata corporation will have to commence a court action just to ensure its ability to continue negotiations for the payment of a debt.

Changes to Debt Collection

For Further Information:

• Limitation Act
• Ministry of Justice, “Overview of the New Limitation Act” video
• Ministry of Justice, “Limitation Act Transition Rules” video

Corporations that intend to enter into agreements to receive payment for debts over an extended period of time should be advised to seek legal advice before signing such agreements. While the periodic payment of the debt under the agreement may constitute acknowledgement of the debt, the wording of the agreement will be important and legal advice should be obtained to ensure the enforceability of the agreement beyond the expiry of the limitation period.

Corporations which require payment of outstanding amounts before issuing the Form F Information Certificate (where a request for that form has been received pursuant to section 115 of SPA) should take note that their ability to withhold the Form F as a means of collecting debts is now limited, if the two-year limitation period has expired.

Transition Rules for Older Claims

Transition rules have been developed for claims that arose prior to June 1, 2013 but were not discovered until after that date or for which no action was commenced. These provisions are complex and strata managers should recommend that strata councils seek legal advice when they are dealing with such claims.

On January 1, 2009, BC became the first Canadian jurisdiction to license Personal Real Estate Corporations. That year, a few hundred real estate professionals made the decision to incorporate, and the numbers have grown steadily over the years. Today, there are just over 1400 licensed Personal Real Estate Corporations in British Columbia, making up approximately 7% of the licensees in the province. Managing brokers, associate brokers, and representatives are all eligible to license a Personal Real Estate Corporation.

To assist licensees who may be considering licensing a Personal Real Estate Corporation, and for those who already have a licensed Personal Real Estate Corporation and are looking for answers to specific questions or for information on maintaining their licence, the Council has now developed an easy-to-read online guide. In A Guide to Personal Real Estate Corporations, you’ll find details on the step-by-step process for licensing a Personal Real Estate Corporation and you’ll explore some of the common (and not so common) issues encountered by licensed Personal Real Estate

Corporations, including:

• Advertising DOs and DON’Ts
• Personal Real Estate Corporations and Teams
• Getting Paid: How Does Remuneration Flow?
• The Rules Around Trading, Stocks and Bonds and Investing in Real Estate

Find A Guide to Personal Real Estate Corporations online at www.recbc.ca/licensee/prec_guide.html.

In July, the Council invited licensees to submit their feedback and comments on proposed changes to the General Bylaws and Council Rules. This consultation is open for comment until September 5, 2014.

The proposed changes include:

• a requirement for more information from licence applicants and existing licensees regarding any bankruptcy, insolvency or receivership proceedings,
• clarifications to the disclosure of remuneration requirements, and
• a new exemption for strata or rental property management licensees when acquiring or disposing of real estate for personal or family use.

Please review the proposed changes in detail at www.recbc.ca/pdf/RuleConsultation2014.pdf and send your written feedback to the Council in one of the following ways:

By Email:[email protected].

By Fax: to 604-683-9017.

By Mail: send your feedback to:

Attention: Larry Buttress,
Deputy Executive Officer
Real Estate Council of BC
900-750 West Pender Street
Vancouver, BC V6C 2T8

Your feedback is important and we welcome all comments. If you have any questions, please contact us at [email protected].

In the June 2014 Report from Council newsletter, an article entitled ‘Disclosure of Illegal Activities’ included two clauses which could be used by licensees in drafting Contracts of Purchase and Sale. The clauses are intended to confirm either that a property had not been used to grow marijuana or manufacture illegal substances, or the buyer’s acknowledgement that the property had been used for these purposes.

The Council received feedback that the proposed clauses weren’t suitable for use in the sale of strata lots because they referred to “the property and the buildings and structures thereon.” In the sale of a strata lot, except perhaps where the strata lot is part of a bare land strata corporation, a seller cannot be expected to have the knowledge about the property implied in this statement.

Licensees may find the following adapted versions of the clauses useful in the sale of strata lots.

The Council recommends that licensees use the following clause to confirm that the strata lot has not been used to grow marijuana, whether legally or otherwise, or to manufacture illegal substances:

No Growth or Manufacture of Illegal Substances Clause (for use with strata lots)

The Seller represents and warrants that, during the time the Seller has owned the strata lot, neither the strata lot nor any limited common property associated with the strata lot has been used for the growth of marijuana or manufacture of any illegal substances. This warranty shall survive and not merge on the completion of this transaction. Further, the Seller represents that, to the best of the Seller’s knowledge and belief, neither the strata lot nor any limited common property associated with the strata lot has ever been used for the growth of marijuana or manufacture of illegal substances.

If, however, the strata lot has been used to grow marijuana or manufacture illegal substances, and the buyer is prepared to accept the condition of the property on an ‘as is’ basis, the Council recommends that:

1. the seller make a written disclosure to the buyer in a form separate from the Contract of Purchase and Sale; and
2. the following clause be included in the Contract:

Growth or Manufacture of Illegal Substances Clause (for use with strata lots)

The Buyer acknowledges that the strata lot or limited common property associated with the strata lot has been used for the growth of marijuana or manufacture of illegal substances, and acknowledges that the Seller makes no representations and/or warranties with respect to the state of repair of the strata lot or the limited common property associated with the strata lot. The Buyer accepts the strata lot in its present state, and in an ”as is” condition.

NOTE: The use of this or a similar clause in the Contract of Purchase and Sale does not replace the requirement to have made such a disclosure on a separate document prior to the offer being accepted.

Licensees should also be aware that many financial institutions have lending restrictions they may apply to properties that have been used for growing marijuana or the manufacture of illegal substances.

Beginning January 1, 2015, brokers who surrender their licence and exceed their Education Re-qualification Date will be required to pass both the Broker’s Business Planning and Financial Management Licensing Examination and the applicable service category licensing examination in order to requalify for licensing.

Currently, individuals requalifying at the broker level to reinstate a licence to conduct trading services must only pass the Broker’s Business Planning and Financial Management Licensing Examination. However, with the introduction of the Broker’s Business Planning and Financial Management Licensing Course on July 1, 2012, trading services content was removed from the course. As a result, the Council decided to change the policy requirements, as detailed below (changes in bold):

The Council will waive the requirements in relation to a course or examination if the applicant has been unlicensed for less than five (5) years immediately preceding the date of application. An applicant who has been unlicensed for five (5) or more years immediately preceding the date of application will be required to successfully complete the applicable service category licensing examination and the Broker’s Business Planning and Financial Management Licensing Course Examination. An applicant who wishes to become licensed for more than one service category will be required to also complete the applicable supplemental examination(s).

Education and Licensing Policy Clarifies Meaning of Temporary Locations

The Council recently reviewed its policy respecting temporary locations and agreed that booths at seasonal farmers’ markets need not be licensed.

However, it recognized that the policy did not clearly define what constitutes “on a temporary basis” or “restricted to the duration of the event”, particularly as it relates to farmers’ markets held more frequently than once a week and/or year-round. For example, in Vancouver, Granville Island market operates 7 days a week, year-round. To clarify the meaning of temporary location, the Council has added the following description to the policy:

‘Temporary location’:a location that exists for a limited amount of time and is not permanent.

Examples of such temporary locations include:

• a booth at a seasonal farmers’ market held once a week from May through October;
• a temporary booth at a permanent farmers’ market, e.g., set up for 2 weeks or 1 day/week for 3 months, but not on an ongoing basis even if the booth is operated only once a week; or
• a real estate development marketing site office that operates until such time as all units are sold.

Other situations not specifically covered by the policy will be considered by the Council on a case-by-case basis.

A recent Report from Council article outlined the changes introduced in early 2014 to the Proceeds of Crime (Money Laundering) and Terrorist Financing Regulations (see “Changes to Canada’s Anti-Money Laundering Regulations Affect Brokerages”, June 2014). The Council wishes to clarify brokerages’ obligations regarding “business relationships” as referenced in the article.

Consistent with the nature of the contractual relationship, which exists between the client and the brokerage, rather than with an individual licensee, FINTRAC requires brokerages to conduct “ongoing monitoring” of clients with whom they have business relationships. A brokerage enters into a “business relationship” with a client under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act when the client conducts two or more transactions with the brokerage in a five-year period-regardless of whether the transactions are conducted by the same salesperson.

More information about FINTRAC is available to members of real estate boards through Realtorlink.ca, or directly from FINTRAC at [email protected] or 1-866-346-8722.

Scholarships Awarded to Business and Real Estate Students

At the Council’s July meeting, we celebrated the accomplishments of the following scholarship winners.

Simon Fraser University: P. Dermot Murphy Undergraduate Awards in Business

Two awards are granted annually to undergraduate students in the business faculty who demonstrate an understanding of good corporate citizenship, integrity, and ethics. The awards are supported by the P. Dermot Murphy Endowment Fund at Simon Fraser University, created to honour the contributions to the real estate industry of long-time former Council Executive Officer P. Dermot Murphy. The fund was established in 2008 through donations from real estate organizations including the Real Estate Foundation, the Council, the British Columbia Real Estate Association, as well as friends and past colleagues of Mr. Murphy. 2014 Recipients: Jennifer Johnson and Helen Luo.

British Columbia Institute of Technology: P. Dermot Murphy Memorial Endowment Award in Business

The P. Dermot Murphy Memorial Endowment Award in Business at BCIT, supported in part through the P. Dermot Murphy Endowment Fund, is awarded annually to a graduate of the Professional Real Estate program. 2014 Recipient: Heather Wilson.

University of British Columbia: P. Dermot Murphy Scholarship in Real Estate

This scholarship, established by the University of British Columbia, is awarded annually to a student enrolled in the Real Estate program at the Sauder School of Business at UBC. 2014 Recipient: Nic Paolella.

Since the June 2014 Report from Council newsletter, the following actions have been taken as a result of disciplinary hearings and Consent Orders conducted by the Council.

Trading Services

• Sukhwant (Mintu) Khun Khun
• Kanwal Preet Sandhu
• Nicolas Hans Jensen
• Christopher (Chris) Charles Wieser
• Chang (Ethan) Wook Lee
• Nirlaip (Paul) Singh Bal
• Patricia (Pat) Ann Klohn
• Vicky Lynn Needham
• Anita Hazel Joynt (formerly known as Anita Hazel Lundeen)
• Knut (Ron) Rune Ostensen and Re/Max Powell River
• Michele Sauve
• Dawn Marie Adaszynski
• Farnaz (Naz) Bagheri Aryan
• Matthew Lucas Oldroyd and Nicholas Fraser Bardon
• Nuanyin (Gary) Gui

Rental Property Management Services

• Olive Jeanette (O.J.) Gorringe and Donald Henry Frederiksen, O.J. Property Management (now known as O.J. Realty & Property Management Inc.)
• Vancouver Luxury Realty
• David John Longpre
• James Matthew Walker