Consent Order

Published on
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Licensee
Xinwei (Sylvie) Zhao, Xinwei (Sylvie) Zhao
Brokerage at Time of Sanctioned Activity
New Coast Realty
Current Brokerage
New Coast Realty, Richmond
Consent Order Date
7 May 2018

Summary

Xinwei (Sylvie) Zhao did not disclose the nature of the representation she and her team were providing to a seller. She did not identify all members of the team as designated agents for the seller on the contract for the property.

Ms. Zhao informed the buyer's agent that the buyer's offer would only be presented and accepted by the seller if the buyer agreed to put a New Coast Realty sold sign on the property for one year. She did so without the seller's consent or knowledge, and on the instructions of her team leader.

On the instruction of her team leader, Ms. Zhao prepared an addendum to the contract in an effort to document what should have been a separate agreement between her, the team leader, and the buyer. This addendum stated that the buyer agreed to have the New Coast Realty sold sign placed on the property for one year.

Ms. Zhao obtained the signature of the buyer only on the addendum, despite it forming part of the contract. This was an improper way of documenting this agreement.

Results

A discipline committee of the Council has ordered the following:

  1. Ms. Zhao is reprimanded and must pay a discipline penalty of $2,000.00 to the Council.
  2. Ms. Zhao must pay enforcement expenses of $1,500.00 to the Council.
  3. Within three months, Ms. Zhao must:

    a. Review with her managing broker sections 3-4, 3-3(a) and 5-10(a) of the Rules;

    b. Submit to the Council a certification signed by her managing broker that she has completed this review; and

    c. Prepare and submit to the Chair of the Council a statement which demonstrates, to the satisfaction of the Chair, what she has learned from this incident and from the review and how it will guide her practice in the future.

As Ms. Zhao has a personal real estate corporation, the licence of Sylvie Zhao Personal Real Estate Corporation is also reprimanded, and is equally responsible for paying the discipline penalty and enforcement expenses.

Updated June 28, 2018.

PDF Files

Consent Order

Full consent order is available as a PDF.

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