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Professional Standards Manual

Notice of Change: Information in this manual changed when new agency and disclosure rules came into effect on June 15, 2018. Learn more about the new rules.

Trading Services

5. Strata Sales

(b) Obtaining Information - View Entire Section

(II) Strata Documents - View Subsection
(3) Additional Strata Corporation Documents - View Sub-subsection
(iii) Time to Obtain Strata Documents and the Fees Charged

If documents are requested to be provided in accordance with the timeframe set by the Strata Property Act, the Regulation establishes the maximum amount that can be charged.

Sections 36(3) and 59(1) of the Strata Property Act and section 25 of the Interpretation Act effectively give the strata corporation eight days, following receipt of a request, to deliver a Form B, the bylaws and rules and up to 15 days following receipt of a request to provide copies of the other records maintained by the strata corporation. Under the Strata Property Act, unless a request for documents is personally presented to a strata council member, the strata corporation is deemed not to have received the request for 4 days. Therefore the 8 and 15 day periods do not start until 4 days after the request was faxed, mailed or emailed to the strata corporation or strata manager.

The Regulation sets the maximum fee that a strata corporation may charge for providing a copy of a record or document and the fees for providing a Form B and a Form F.

The maximum fee that a strata corporation may charge for providing a copy of a record or document prescribed under section 35 of the Strata Property Act is 25¢ per page. The maximum fee for a Form B including the required attachments is $35, plus the cost of photocopying, or other means of reproduction, at no more than 25¢ per page and the maximum fee for a Form F is $15. (These rates are subject to change by regulation.) The fees are applicable if the documents are requested to be provided in the time frames as set out above. The Regulation prohibits any charge to an owner, or his or her authorized delegate, for inspecting the strata corporation’s records.

While the Strata Property Act and the Regulation establish both maximum time frames and maximum fees to be charged for providing copies of a strata corporation’s records, the legislation is silent on whether additional fees may be charged for providing these records in a shorter time period than the maximum allowed.

When strata corporations, or strata managers acting on their behalf, are requested to provide documents sooner than stipulated by the legislation, licensees should be aware that some may charge additional fees.

When drafting offers that include obtaining documents for review by a prospective buyer, licensees should recommend a subject removal date that allows enough time for the strata corporation or strata manager to respond to a request and for buyers to review those documents.