Our Mandate, Mission, and Values
Mandate: The Council is a regulatory agency established by the provincial government in 1958. Its mandate is to protect the public interest by enforcing the licensing and licensee conduct requirements of RESA. The Council is responsible for licensing individuals and brokerages engaged in real estate sales, rental property management, and strata property management. The Council also enforces entry qualifications, investigates complaints against licensees, and imposes disciplinary sanctions under the Act.
The Council is also responsible for determining the appropriate education for individuals seeking to be licensed as real estate practitioners and arranging for licensing courses and examinations as part of the qualification requirement for licensing. Under the authority of the Council, licensing courses are delivered by the University of British Columbia’s Sauder School of Business (Real Estate Division).
Mission: The Council protects the public interest by assuring the competency of real estate licensees in BC and ensuring their compliance with RESA. The Council is accountable to and advises government on industry issues and encourages public confidence by impartially setting and enforcing standards of conduct, education, competency and licensing for real estate licensees in the province.
Vision: A self‐regulated organization that is a leader in industry integrity, innovation, and viability.
Values: The Council operates with the following principles and values:
Experience and Dedication: Council members are experienced real estate licensees and public appointees, dedicated to protecting the public interest in real estate services and to improving the industry.
Consultative Approach: Council supports a regular consultative approach with industry groups, government, and the public.
Impartial, Effective Processes: Council members and staff are impartial in setting and enforcing standards of conduct through effective education, licensing, and compliance processes.
Cost‐effective & Responsive Services: Council management and staff work to provide cost‐effective, responsive services to consumers and the real estate industry by using current professional business practices and technology.
Open Communications & Trust: Council members and staff work co‐operatively to create a working environment where frank and open communications and trust prevail.